Your privacy matters to us. This Privacy Policy explains exactly what personal data ky4d collects, why we collect it, how we protect it, and what rights you hold over your information as a player on our platform.
Six core principles that govern how ky4d handles every piece of data you share with us.
We collect only what is strictly necessary to operate the platform, verify your identity, and comply with our licensing obligations. We do not build marketing profiles or harvest behavioral data for resale.
All data transmitted between your device and our servers is protected by industry-standard TLS/SSL encryption. Data at rest — including KYC documents and financial records — is stored using AES-256 encryption.
ky4d does not sell, rent, or trade your personal information to third-party advertisers, data brokers, or marketing networks under any circumstances.
You may request access to your data, correction of inaccuracies, or deletion of your account data at any time by contacting our support team. We will respond within 30 days.
We use cookies strictly for platform functionality, session management, fraud prevention, and anonymized analytics. We do not use third-party advertising cookies or cross-site tracking pixels.
We do not hold your data indefinitely. Retention periods are tied to regulatory requirements and the lifecycle of your account. When data is no longer required, it is securely deleted or anonymized.
Throughout this Privacy Policy, the following terms carry the meanings assigned to them below:
ky4d acts as the Data Controller for all Personal Data collected through the Platform. This means ky4d is responsible for deciding how and why your data is processed, and is accountable for ensuring that processing is lawful, fair, and transparent.
ky4d operates under an international gaming license and processes data in compliance with the data protection standards required by that licensing regime. While the Platform is specifically designed to serve players in Indonesia — supporting local payment methods including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja — the Data Controller entity is registered in the licensing jurisdiction, not in Indonesia.
For all privacy-related inquiries, including data access requests, please contact our Data Protection team at [email protected].
ky4d collects Personal Data through three primary channels: information you provide directly, information generated automatically by your use of the Platform, and information received from third-party service providers. The table below summarizes what we collect and why.
| Category | Data Collected | Source |
|---|---|---|
| Registration Data | Full name, date of birth, email address, phone number, residential address | Provided by you at signup |
| KYC / Identity Data | Government-issued ID (KTP or passport), proof of address, selfie photograph | Provided by you during verification |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history | Provided by you; generated by transactions |
| Usage Data | Login timestamps, pages visited, games played, bets placed, session duration, betting patterns | Automatically collected |
| Device & Technical Data | IP address, browser type and version, operating system, device type, screen resolution | Automatically collected |
| Communication Data | Support chat transcripts, email correspondence with our team | Provided by you via support channels |
| Cookie & Tracking Data | Session cookies, preference cookies, anonymized analytics identifiers | Automatically collected via browser |
ky4d uses your Personal Data exclusively for the following purposes:
ky4d processes your Personal Data under the following legal bases:
ky4d does not sell your Personal Data. We share data only in the following strictly defined circumstances:
As an internationally licensed platform serving players in Indonesia, ky4d may transfer your Personal Data across national borders — specifically between Indonesia and the jurisdiction in which our servers and licensing authority are located.
When your data is transferred internationally, ky4d ensures that appropriate safeguards are in place, including:
By registering on the Platform, you acknowledge and consent to the international transfer of your Personal Data under the safeguards described in this section.
ky4d retains Personal Data only for as long as necessary to fulfill the purposes for which it was collected, subject to the minimum retention periods imposed by our licensing obligations. The following schedule applies:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Licensing obligation; dispute resolution |
| KYC / Identity Documents | Duration of account + 5 years after closure | AML regulatory requirement |
| Financial Transaction Records | 7 years from date of transaction | AML and licensing audit requirement |
| Support Communications | 3 years from last interaction | Dispute resolution; quality assurance |
| Usage & Analytics Data | 24 months (anonymized thereafter) | Platform improvement; responsible gaming monitoring |
| Marketing Consent Records | Until consent withdrawn + 3 years | Proof of consent for compliance purposes |
Upon expiry of the applicable retention period, Personal Data is securely deleted or irreversibly anonymized so that it can no longer be attributed to any individual.
ky4d uses cookies and similar technologies to operate and improve the Platform. We use only the following categories of cookies:
ky4d does not use third-party advertising cookies, retargeting pixels, social media tracking scripts, or any tracking technology that follows your activity across other websites.
You may configure your browser to block or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to use the Platform.
You hold the following rights in relation to your Personal Data held by ky4d. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 calendar days.
Right of AccessYou may request a copy of all Personal Data we hold about you.
Right to RectificationYou may request correction of any inaccurate or incomplete data.
Right to ErasureYou may request deletion of your data where it is no longer necessary for the original purpose, subject to legal retention obligations.
Right to ObjectYou may object to processing based on legitimate interests, including marketing communications.
Right to RestrictionYou may request that we restrict processing of your data while a dispute or correction request is pending.
Right to PortabilityYou may request a machine-readable export of data you have provided to us directly.
ky4d implements a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, accidental loss, destruction, or disclosure:
While we take every reasonable precaution, no digital platform can guarantee absolute security. You are also responsible for maintaining the security of your own account credentials — do not share your password with anyone, and contact us immediately if you suspect unauthorized account access.
The ky4d Platform is strictly for adults aged 21 years and over. We do not knowingly collect Personal Data from individuals under the age of 21. If ky4d discovers or is notified that a registered account belongs to a person under 21, the account will be immediately suspended, all data associated with it will be retained only as required by our AML obligations, and all other data will be scheduled for deletion in accordance with our retention policy.
If you are a parent or guardian and believe that a minor in your care has registered an account on ky4d, please contact us immediately at [email protected]. We will investigate and act promptly.
The ky4d Platform may contain references to third-party services, such as payment providers (BCA internet banking, OVO app) or game studio portals. ky4d has no control over the privacy practices of those third-party platforms and is not responsible for their content or data handling.
We recommend reviewing the privacy policy of any third-party service you access in connection with your use of ky4d. This Privacy Policy applies solely to the ky4d Platform at https://ky4d.cam.
ky4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we will notify registered players by email and update the "Last Updated" date at the top of this page.
Your continued use of the Platform following notification of a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue use of the Platform and contact us to request account closure and data handling instructions.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data, please reach out to our Data Protection team:
For responsible gaming concerns, please visit our dedicated Responsible Gaming page for self-help tools and support resources.
Our support team is available around the clock to answer privacy questions, process data access requests, or help you review your account information. You can also explore our FAQ or review our full Terms & Conditions.